social media

The tweets about John Lewis…sent to John Lewis

On Saturday, a Christmas tradition commenced—the airing of the annual John Lewis Christmas advert.

On Saturday, a Christmas tradition commenced—the airing of the annual John Lewis Christmas advert.

The animated ad, portraying a hare who is trying to convince his friend the bear about the meaning of Christmas and featuring Lily Allen covering Keane’s Somewhere Only We Know, got a lot of reaction on social media after airing during the advert break on The X Factor.

As viewers tweeted their feedback for the advert, they tagged the handle @johnlewis, thinking it was the retailer. Instead, the tweets had been going to John Lewis, who resides in the American state of Virginia. (This article from BuzzFeed says he’s a computer science professor at Virginia Tech.)

Lewis has arguably been very patient throughout the stream of tweets that have come through, responding to each one without anger or frustration.

The BuzzFeed article notes he has been dealing with the stream of tweets for longer than 3 months.

Then, on Sunday, the retail store tweeted their appreciation to him. The store is sending him something in the post.

Sian Grieve, a spokeswoman for John Lewis (the retailer), said Lewis was a good sport. “We’re grateful @johnlewis has got such a good sense of humour, and we’ve been in touch with him via Twitter to thank him for directing posts to us,” Grieve said.

It’s a win-win not only for John Lewis the retailer, but also, John Lewis himself.

Image: Mankind 2k / Wikimedia Commons